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Phone & Messaging: Call Queues

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Call Queue Display Settings

To have the ability to apply a specific Display Settings for a single or multiple user extensions.

15 votes

John shared this idea · May 12, 2026 · Report… · Admin →

New · May 12, 2026

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Benny commented · August 10, 2026 9:22 AM · Report

Under the display settings of the call queue, there are two display options, change them both to either Call Queue Name or Call Queue Extension Number, this should fix the issue.

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Jessica commented · May 12, 2026 9:05 AM · Report

This is extremely important and I see it is getting looked over. Staff is screening calls due to caller ID access, we MUST have a way to turn off incoming caller ID on specific phones. This is clearly very needed and needs addressed asap.

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Jai commented · May 12, 2026 7:16 AM · Report

This is fvcking important.

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