Settings and activity

87 results found

1. New Skill Request: Send Emails

   16 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   ECOview supported this idea  ·  Jun 29, 2026

2. Per-User Customization for AI Note-Taking Announcements

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   ECOview supported this idea  ·  Jun 26, 2026

3. Interactive Visual Timeline & Time-Picker Simulator for Complex Call Routing

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   ECOview supported this idea  ·  Jun 19, 2026

4. Ability to permanently disable or dismiss the SMS compliance "Opt-out" pop-up reminder

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   ECOview supported this idea  ·  Jun 18, 2026

5. Case Portal: make all cases visible in the case portal

   6 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   ECOview supported this idea  ·  Jun 16, 2026

6. Toggle 411 calls restriction in Billing>Calling Rates> Premium Rates

   25 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   ECOview supported this idea  ·  Jun 12, 2026

7. Add Explicit "Do Not Disturb (DND)" Agent Status Metric and Breakout to Live Reports Dashboard

   28 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   ECOview supported this idea  ·  Jun 12, 2026

8. Support Multi-Dimensional Grouping and Outbound Queue-Mask Tracking in Business Analytics Pro

   9 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   ECOview supported this idea  ·  Jun 10, 2026

9. adapt the ringcentral scheduler into the new Outlook Instead of it being a seperate addon app

   15 votes

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   0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminPratyusha Mudrakarta (Senior Product Manager, Productivity, RingCentral) responded

   Thank you for the feedback! We will consider this in one of our future releases and absolutely looking forward to supporting the new Outlook.

   ECOview supported this idea  ·  Jun 10, 2026

10. Add Device for BYOC Numbers

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  Jun 10, 2026

11. Implement Concurrent Edit Prevention / Real-Time Syncing for Tasks in RingEX

    13 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  Jun 5, 2026

12. Presence Keys to function as selectable outbound line identities rather than direct dial targets.

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  Jun 4, 2026

13. Support Native SIP Registration for Poly X52 + TC10 in BYOD / Poly Mode

    11 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  May 27, 2026

14. Improve SMS Shared Inbox Visibility Across Assigned Users

    58 votes

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    Planned  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  May 14, 2026

15. RingCentral Video Dial In

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  May 14, 2026

16. SMS Shared inbox: Resolve feature

    16 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  May 12, 2026

17. Real-time Email/SMS Notifications for Call Queue Booster Callback Requests

    32 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  May 8, 2026

18. Option to delete sms log report

    6 votes

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    0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  May 8, 2026

19. Voicemail storage increase

    13 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  Mar 31, 2026

20. Support for group SMS

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    ECOview supported this idea  ·  Mar 23, 2026