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6044 results found

  1. CNAM for a mobile carrier

    Hi TeamPlease have a feature for CNAM to work on mobile carrier

    74 votes
    Under Review  ·  12 comments  ·  Application  ·  Admin →
    How important is this to you?

  2. Make blacklisted international phone numbers easier for admins to identify

    We see area codes, sometimes many for a single country, and even if the visible area codes are enabled it just says that the user is 'not authorized to make the call'. We have to call in to determine that the number is blacklisted for fraud and a form request must be sent in to the fraud team to unlock the blocked number.If a different message presented, or if the billing area included the codes that are blacklisted, it would just make this easier to know that a request needs to be sent to whitelist the number. Otherwise, it feels…

    20 votes
    Under Review  ·  1 comment  ·  Application  ·  Admin →
    How important is this to you?

  3. Ability to download or view SMS transcripts

    Hi, as a business owner we need an ability to download or view SMS transcript history, this information is really helpful specially when we have some employees who left or if we want to save it for our records

    40 votes
    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
    How important is this to you?

  4. API for external contacts

    Many Enterprise organizations could benefit from the option to automatically import and update external contacts.

    18 votes
    Under Review  ·  0 comments  ·  General Phone  ·  Admin →
    How important is this to you?

  5. Presence status on Plug-In not in sync

    When you have the desktop App and the Plug-In parallel working and you have a call/conference started on the desktop App, the presence status on the Plug-In does not change - (much more you somebody can call you - you know: no consistent busy management as we know - other topic).

    16 votes
    Under Review  ·  1 comment  ·  Application  ·  Admin →
    How important is this to you?

  6. Ability to remove the option to receive voicemail notification when receiving faxes

    Ability to remove the option to receive voicemail notification when receiving faxes

    16 votes
    Under Review  ·  5 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  7. Force Log-out due to Inactivity

    Dear RingCentral Development Team,I would like to propose a feature request that would enhance the user experience and security of the RingCentral App for both mobile and desktop platforms. Currently, the RingCentral App automatically logs users out after 14 days of inactivity for security reasons. While security is a paramount concern, we believe that offering administrators the ability to customize this inactivity log-out duration would provide more flexibility and better cater to individual organization needs.Feature Request: Customizable Inactivity Log-Out DurationDescription: Allow administrators to define and customize the duration of inactivity after which users are automatically logged out from the RingCentral…

    26 votes
    Under Review  ·  1 comment  ·  Application  ·  Admin →
    How important is this to you?

  8. It should be visible which people are registered on a call queue

    Request:
    Every participant in a group or group should have the following options:
    - All members of the group or call queue should be visible to every participant in the app
    - In addition, the registration status ("accepting queue calls" active or inactive") should be visible to every participant

    17 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  9. SMS: Ability to receive verification code (short code) via text messages for Canada Numbers

    it will be beneficial to RingCentral Canada customers to receive receive verification code (short code) via text messages

    21 votes
    Under Review  ·  6 comments  ·  Other  ·  Admin →
    How important is this to you?

  10. Caller ID name support on mobile numbers

    Customer wanted to show their caller ID name even when calling mobile numbers

    79 votes
    Under Review  ·  14 comments  ·  Application  ·  Admin →
    How important is this to you?

  11. RingCentral App for Apple Watch

    To make and receive calls via Apple Watch.For the Apple Watch to individually ring, the same way the iPhone rings.

    46 votes
    Under Review  ·  8 comments  ·  Application  ·  Admin →
    How important is this to you?

  12. Ability to mark all unread SMS and voicemail messages read

    Need the ability to mark all unread SMS and voicemail messages as read. Currently, we only have the delete option when you select Edit on Unread Messages (SMS & VM).

    21 votes
    Under Review  ·  2 comments  ·  Application  ·  Admin →
    How important is this to you?

  13. call back when free after busy (CCBS / CCNR)

    Call back when free after busy (CCBS / CCNR)Common feature in Europe

    16 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  14. Zero Dialing- Do nothing

    On Zero dialing, Do Nothing is selected. When the caller presses 0, it should do nothing, it should not connect to the operator extension. Do nothing should disable the operator extension.

    10 votes
    Under Review  ·  2 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  15. IVR Menu option If caller enters no action after the prompt played 3 times

    Customer looking if for a feature for the that "If caller enters no action after the prompt played 3 times"
    to be changes instead of playing the prompt 3 times is to 1 and 2 or better set it for 30 second then
    Disconnect the call
    or
    Connect to extensionGeneric Key Presses >Specify "If caller enters no action after the prompt played 3 times" before it either
    Disconnect the call
    or
    Connect to extension

    17 votes
    Under Review  ·  4 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  16. Call Monitoring feature for mobile app (IOS and Android)

    Submitting a feature request on behalf of the customer to add the Call Monitoring feature on HUD for Mobile app (IOS and Android). We replicated the issue on Android but there's no option to monitor the call.Checked the Support site:https://support.ringcentral.com/article-v2/Monitoring-live-calls-in-the-RingCentral-app.html?brand=RingCentral&product=MVP&language=en_USThe monitoring of live calls is only available to the RC desktop app

    21 votes
    Under Review  ·  5 comments  ·  Application  ·  Admin →
    How important is this to you?

  17. presence keys template for Polycom phones

    ability to create template for presence keys for Polycom phones

    22 votes
    Under Review  ·  9 comments  ·  Admin Portal  ·  Admin →
    How important is this to you?

  18. Add option for paging devices to receive and do outbound calls.

    Add option for paging devices to receive and do outbound calls. In addition, separate the notifications of paging to the actual user extension.

    6 votes
    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
    How important is this to you?

  19. Voicebox should be deactivatable

    In some organizations there is the corporate rules, that on voicemail should be used. In this case there should be an option to deactivate the voicebox.

    15 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  20. ability to remove/gray out call queue status toggle for call queue members when not allowed in service web

    What we are trying to do is remove the ability of the users who are in a call queue from turning off their call queue calls. We would like to remove this option or grey it out so the queue users cannot change it.

    12 votes
    Under Review  ·  3 comments  ·  Application  ·  Admin →
    How important is this to you?
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