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Multiple RingCentral Profiles, Simultaneously Logged In

We run multiple business endeavors between my wife and I and we would find it helpful if we could log into multiple "phones" at the same time, similar to how multiple e-mail addresses can be accessed from a single email client. This would allow us to be able to "switch phones" right in the app, so that when I'm done with a call for my business, I can return a call from my wife's business without having to log out and log back in again.

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Reuben Soto shared this idea  ·   ·  Report…  ·  Admin →
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Implemented  ·  AdminJessica H. (Admin, RingCentral) responded  · 
We want to hear from you! With this feature available about a month now, our Product Managers would love to hear your feedback. Please leave comments on if you are enjoying the feature and if not how we can improve! Thank you! Happy Holidays! Update 11/1/23:Very happy to say this is live! Please ensure you are on the latest version of the RingCentral app (23.4.1). To learn more about this feature and how to set it up, visit this KB Article: Switching between RingCentral accounts. Thank you to all who joined the early Beta testing program, and for everyone who has voted on this idea. Update 7/25/23:We invite you to join our early Beta testing program to share your feedback on this feature before it is generally available to all customers to help make sure the experience is the best it can possibly be! If interested please email ideas@ringcentral.com indicating your interest in testing and our Product team will follow up directly with you to coordinate and configure the Beta testing details and set up. Thank you! Hi everyone, this is currently on the roadmap for Q3 2023. We will keep you updated once more specific timelines are available!Our product management team is asking for your feedback! Please comment with:What is your expectation for how the feature will work ?What is a must have piece of that vs. nice to have ?

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  • Vanessa commented  ·   ·  Report

    We often have one person needing to cover multiple phone numbers (each with their own paid license). You currently don't have the ability for one phone to be able to send/receive text messages from multiple accounts. Can you add the ability to toggle between multiple accounts on one mobile app? Currently we need to carry multiple phones in these scenarios.

  • Norman commented  ·   ·  Report

    it would be easy to implement this feature and save a lot of time when a user has multiple Ringcentral (Glip) accounts to allow a quick switching between them. Saving locally the credentials and toggling between 2 or more accounts without having to sign off, type credentials and submit. A more complicated implementation and would be ideal, is to be like MS teams that allows you to see notifications from any of the accounts logged in as well as switching between them.

  • Godfrey commented  ·   ·  Report

    Make it possible to stay connected with multiple workspaces.

  • Anonymous commented  ·   ·  Report

    Slack has workspaces. You can be a part of different of them With one or different emails and have ability to have logins, messaging and notifications to all of them in one app by switching workspaces in the application. I want such feature in Ringcdntral app

  • Carol commented  ·   ·  Report

    I run 2 different businesses through Ring Central app. Formerly I was able to have the old app and new app on my phone running at the same time. Now I can not do so with the same app. I am looking into other companies that allow this due to the seriousness of not having this ability is detrimental to my businesses.

  • Sarah commented  ·   ·  Report

    I'd like to be able to switch between my multiple RC accounts on the Smartphone app without having to log out and back in. Right now I have to log out of the app and then log back in to the app with the other account credentials. (BTW the shortcut for logging in ... can't recall what it's called in the app ... has NEVER worked for me.)

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