Fax Transmission Report Notification Enhancement: Customizable Company Fax Number Display
Overview:The current fax transmission report notification system sends notifications via email, providing essential details about the transaction. However, it lacks the capability to edit and display the company's fax number instead of the main number. This enhancement is crucial as it ensures that the transmission report serves as valid proof of transactions sent using the company's fax number, enhancing accountability and clarity.Feature Description:Customization Capability: Enable users to specify the company's fax number to be displayed in fax transmission report notifications sent via email.Email Template Modification: Modify the email template to include a field for the company's fax number, allowing users to input the desired fax number to be displayed.Proof of Transaction Clarity: By displaying the company's fax number on the transmission report, users can provide clear evidence of transactions sent using the designated fax number, enhancing authenticity and accountability.Enhanced Communication: This feature ensures that recipients of fax transmissions can easily identify the sender's fax number, reducing confusion and streamlining communication.
Michael
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Cynthia
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This is great idea as submitted. Currently, the fax number can only be used by others if it is assigned at the "site" level so then only those who are also assigned to that site can use it. We have 52 locations and many in administration that would need to send on behalf of various locations. We were previously assigning fax numbers at the company level but late November 2023 the RC updates broke that and now with all the custom rules for each site and the TN in the auto receptionist, only the main company telephone number will appear for fax users who are not also assigned at the site level. major problem!