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Call Masking for credit card transactions need to be available for mvp plans.

I'm a business owner and I want the functionality call masking without stopping the recording for mvp plan for the purpose of credit card transactions. This is URGENT.

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Ruch shared this idea  ·   ·  Report…  ·  Admin →
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  • BC commented  ·   ·  Report

    You've been 'considering' this for over two years? Ridiculous--it is ILLEGAL to store credit card information so you'd better get this fixed or we'll have to go elsewhere.

    YOU ARE NOT IN COMPLIANCE

  • Jacob commented  ·   ·  Report

    We need call masking for credit card transactions on the MVP plan because it is essential for both compliance and customer trust. Our calls are recorded for quality and accountability, but when a customer provides sensitive payment details, we must ensure their information is protected without interrupting the recording process.