New message indicator on collapsed file folder
In 'Message' area of Ring Central App: If I have a file folder created with multiple chat groups under it, and the file folder is collapsed (which the App often does - another feature I would like changed - once expanded, keep it expanded unless I manually close it). So if the file folder is collapsed, I would like to see a 'new message' indicator (could be a small circle with number of new messages, could be the file folder type turns 'BOLD') - some way for me to know there's a new message in any one of the multiple chat groups that live under that collapsed file folder. As mentioned, if the file folders would also just stay expanded, that would also help me gain visibility to when there are new messages. Presently, they periodically automatically collapse after I've expanded them, which is annoying; I have to go back and re-expand all of them so I don't miss new messages. Example of my file folder system with multiple related chat groups is attached.
Lisa
shared this idea
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Lisa
commented
I have multiple folders for customer projects with multiple group chats of various kinds under each one. (see attached snippet). Each morning I have to expand each folder to be able to see all of the chat groups under each one, to check for any new messages. During the day these folders condense again (and I'm not sure what the trigger is that is causing them to condense) - and then I have to go through and manually expand them all again. The reason I want them to stay expanded is so that I can see if there's new messages. If I'm not 'at mentioned', but there is a new note added to one of underlying chat groups, the chat group name is BOLD, but I can't tell that if the folder is condensed. I would prefer to keep them all expanded unless I manually click to condense the folder -- OR -- another way to combat this issue is to have some sort of indicator on the condensed file folder line so that I know if there are any new messages in any of the underlying chat groups and then I don't mind keeping them condensed and just expanding the folder when I see there's a new message. (that may actually be more ideal, to save space)