Feature to remove the press 1 option on call queue calls
End user is requesting to have an option to set the PLAY ANNOUNCEMENT for call queue calls to "NEVER" just like the option that we have when transferring the calls to external number.
34
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test
shared this idea
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John
commented
Since one must draw the phone to answer having this requirement removes phone use when driving or working with your hands. I can answer my phone using hands free device while climbing scaffold, but not with a phone in my hands. Not to mention that is unlawful to have a phone in your hands while driving.