Notifications and Logs for Pickup Members
It will be beneficial if there is a logs that shows who are the Pickup Members that are notified during Call Queue Calls for reporting
4
votes
Lutgardo
shared this idea
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Jenni
commented
I would agree that if we are going to have users set up for pickup members on our team, that we should have their work documented in reports etc. Otherwise we would not be able to use the feature, without being able to see what our team is doing regularly.