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Allowing to answer RC app calls with the shortcut key even if its outside the RC app

Currently, you can answer the call via the shortcut key by pressing ALT A but you must have the RC app to be in the screen to make the shortcut keys functional

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Christopher Paul shared this idea  ·   ·  Report…  ·  Admin →
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  • John Aporto commented  ·   ·  Report

    Need the Keyboard shortcut Alt-A to answer incoming calls to work even if the RingCentral App is not open or using a different monitor or app. The Keyboard Shortcut Alt-A is only working when the RingCentral App is open and doing something on the app but not working when you click a different app or you go to a different monitor or browser.