Longer Voicemail Length
We have some users that need to be able to accept longer voicemails (in particular our help desk that needs people to be able to record detailed descriptions of their problem). It would be useful to us to allow for at least certain users to be able to accept longer voicemails.
Nathan
shared this idea
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Nick
commented
Hi there - our customers leave orders via voicemail, and these messages can be quite lengthy. I would like to request 2 things: increase maximum voicemail length to 10 minutes for my organization (Organically Grown Company)upon hitting max length, the caller does not have to press 3 to save the vm (save vm by default). Thank you!Nick Addison(503) 907-3663
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Nathan
commented
A per-user (or extension) voicemail duration setting, to increase the eligible voicemail length (or even decrease it) would be a fantastically helpful feature.
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Ravi Iyer
commented
As a physician it is routine for us to need a VM longer than 3 mins when we sign out on patients to the oncoming physician.
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Blesilda Millan
commented
This is useful since many callers require additional time to record what they want to say to the recipient.
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James
commented
Please increase maximum voicemail duration beyond 3 minutes.
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Vanessa
commented
Currently, the default voicemail has a maximum of 3 minutes. We have a number of users that use voicemail to leave detailed messages and are getting cut off at the 3 minute mark. They have no option to continue, they have to call back and leave another voicemail. Why not extend to 5 minutes and avoid this issue completely? Users are frustrated that in the middle of leaving a message they are cut off, have to dial back in and pick up where they left off. This is a big problem for our users and disappointing that with all of the capabilities RC offers, extending voicemail isn't one of them.