Indicator on RingCentral App for Failed SMS Sent
Hi Team,Please have or put an indicator to RingCentral app so that we can easily check if the SMS we sent is failing.Right now it is not showing any error message
Maribel
shared this idea
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Celene
commented
On the phone app, texts that did not go through are marked to point out the message was not sent, but that is not the same in the computer app. So after a couple days without a response, I have to go to the phone app only to find out none of my texts were sent/received.
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Jenny
commented
Please have or put an indicator to RingCentral esktop app so that we can easily check if the SMS we sent is failing. Right now, it is only available on mobile app
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David
commented
There are currently no notifications when something fails. Text messages failed and we were not notified. Please add functionality to send an Email Alert when a text message fails.Also, failures only show on the mobile app. They are not visible on the desktop app.