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Allow more than 10 people on a group SMS

I work for a large real estate team and we recently moved all our numbers over to Ring Central from Mitel. One thing we were not aware of is that we cannot have more than 10 people in a group SMS, which is pretty frustrating. We need to be in communication with anywhere from 11-23 people at any given moment. Not being able to do this causes issues with our business and is forcing us to seek other alternative options. Apple lets you have up to 32 people in a group message. Can this be escalated quickly?

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Leigh shared this idea  ·   ·  Report…  ·  Admin →
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  • Justin commented  ·   ·  Report

    We need this feature too. Wish to provide quick and short updates to the entire company. About 400 employees.
    Please help.
    Thanks

  • Ordell commented  ·   ·  Report

    Please allow up to 100. We have a lot of customers.

  • Ilona commented  ·   ·  Report

    Please allow more than 10 people to a SMS group ASAP.

    Going through the ordeal of being approved for SMS took quite a bit of time and patience. After completing the entire process, we were not aware that we still cannot have more than 10 people in a group SMS, which is extremely frustrating.

    We have numerous clients that we need to communicate the same information to on a daily basis. Having to create 10 plus groups is not time efficient at all.

    Apple lets you have up to 32 people in a group message. Can this be escalated quickly?

  • Yang commented  ·   ·  Report

    strongly support this vote. thank you so much!!! this is going to be really helpful for the business.

  • Isaac commented  ·   ·  Report

    Any update? Need at least 25.

  • Jen commented  ·   ·  Report

    Is there any update on making this change?? a Max # of 10 is way too low

  • Ken commented  ·   ·  Report

    More than 10 recipients should be allowed for texts that are not going to be a group text as well.

  • Chris commented  ·   ·  Report

    I agree 100%. Not being able to send texts to more than 10 people is a significant deficiency. Texting with clients and other stakeholders is becoming increasingly common and this 10 person limit is forcing RingCentral users (who pay for this service) to have to use their personal cell phone numbers and WhatsApp to conduct work business. This needs to be addressed.

  • Keith commented  ·   ·  Report

    When I am in collective bargaining negotiations, I need to text with more than 10 people on the bargaining team who do not have Ring Central numbers. I need the ability to text all on the team. It is quite frustrating that there is a 10 person limint