Allow more than 10 people on a group SMS
I work for a large real estate team and we recently moved all our numbers over to Ring Central from Mitel. One thing we were not aware of is that we cannot have more than 10 people in a group SMS, which is pretty frustrating. We need to be in communication with anywhere from 11-23 people at any given moment. Not being able to do this causes issues with our business and is forcing us to seek other alternative options. Apple lets you have up to 32 people in a group message. Can this be escalated quickly?
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Ken commented
More than 10 recipients should be allowed for texts that are not going to be a group text as well.
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Chris commented
I agree 100%. Not being able to send texts to more than 10 people is a significant deficiency. Texting with clients and other stakeholders is becoming increasingly common and this 10 person limit is forcing RingCentral users (who pay for this service) to have to use their personal cell phone numbers and WhatsApp to conduct work business. This needs to be addressed.
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Anonymous commented
When I am in collective bargaining negotiations, I need to text with more than 10 people on the bargaining team who do not have Ring Central numbers. I need the ability to text all on the team. It is quite frustrating that there is a 10 person limint