Allow the Same Line to Ring on Multiple Deskphones
As the world changes, more and more people will become hybrid employees - working in the office some times and working from home at other times. The RingCentral Mobile App is not always reliable - I regularly get voicemails from missed calls when the app never rang. The desktop app is more reliable but not always easy to work with if you are not setup with a microphone and speakers. It would be most ideal if people can have a deskphone at each location. Currently, you need to pay for 2 lines in order to do that because RingCentral only allows a line to connect to one deskphone. It seems like unfair business practices for RingCentral to require 2 lines that sync to one extension, just to be able to have the one extension be able to use 2 phones - one at a time.I am hoping RingCentral will evolve with the changing times and allow the same line/extension to be able to connect to multiple phones.
Tim
shared this idea
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Derrick
commented
Some us have multiple offices and workspaces. Having multiple phones assigned to same user, number and extension would be helpful. That way I could answer a call in my office, lab, server room or home without needing to fuss around with hot-desking