I’d like to raise a concern regarding the current handling of failed fax transmissions. When a fax fails, I am unable to view the content of the document unless I first re-fax it. Only after it shows as “submitted” am I able to see the actual contents. This workflow is quite frustrating and inefficient.

Additionally, if the fax number is invalid and the transmission fails completely, I have no way of knowing what the original report contained — which can be a serious issue when handling time-sensitive or critical information.

It would be extremely helpful to have access to the fax content immediately after a failed attempt, without needing to resubmit it. This would improve both workflow and accountability.

I've attached the copy, where I tried to click on the failed fax, but it starts all from the new fax number.

Personally i think the designed is flawed. I sent a fax to two numbers one failed and one was a success but both the iOS app ans desktop app didnt show which was successful and offer to resend without the attachment! This could cause serious issues. The email that i later received did indicate which number was successful and which wasnt AND indicate the attachment name was sent, but this should be in the apps itself. Imo.