Allow Limited Extensions to be added to Call Queues
We have a call queue so all phones ring on incoming calls and having the calls come in to our limited extension (in a separate room) would allow me to answer the phone without having to run to my desk to get it.
Processing Room
shared this idea
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Jarrod
commented
This is very disappointing that for a fairly expensive license you cannot take incoming calls to the Business. The limited Extension has beyond basic features and this was not made clear to me when purchasing. No Voicemail, fax, text, etc FINE that makes sense but being able to pick up a inbound phone call to the business phone number should be an included feature.
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Chad
commented
I have several LE's in network closets, server rooms, data centers that only need the basic inbound/outbound calling that comes with an LE license. But I need those phones to be added to our department call queue so they ring when our users are trying to get in touch with my staff. Seems odd this isn't an available option.
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Todd
commented
This needs to be a feature. We have an analog extension that we want to ring over the paging system at night when a call comes into the night Queue. If you won't do that at least let us forward a call from a user in the queue to a limited extension.
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Joel
commented
This is as necessary feature