Be Able to Block Specific SMS Text Messages from a Specific Number
One of our customers is saying she is receiving graphic texts from a specific number (404) 438-6695 and she wants to block them from texting her.
8
votes
Kayden
shared this idea
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Troy
commented
When a user blocks a SMS number, presumably because someone has replied with the code of STOP, the company is legally obligated to stop contacting that person. The user can select block on the contact, and that works great but any other user in the company would not know that this user has requested that their number be blocked. The US fines for texting customers after they have requested a stop are very high (Over $1000 per message). I request that the block option is a companywide block and adds them to a companywide SMS blacklist.
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Michael
commented
filter/block SMS only