Add Availability and Custom Status Indicators/Icons next to Company Contact Names
For Only Company Contacts, please show their Availability (Available, DND, Invisible) on their User Icon and the Custom Status Icon/Message to the Right of the User Name. Also, please show the Custom Status Icon/Message to the Right of the User Name in Messages Tab as well and anywhere I can look up a user in this system.At this present time the ability to see company employee status indicators is severely limited and unhelpful for an at-a-glance lookup of my coworkers. I've included a screen shot of where these should be in the Contacts Tab under Company contacts. It also should be in the Message as well as seen to the right of the user name. Note: in Messages tab you can show only the Icon and via a tool tip show the status message when someone hovers over the icon. Please see an application called Slack if you want to see this done in practice. I believe this will better your system for All clients and should have been implemented this way after seeing it done within the application called Slack. Thanks,
William
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Nathalie
commented
Screenshot
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Nathalie
commented
Scenario: a RC App user sets a Status Message in their profile, such as "working from home". This message in visible when in a convestation with this user in the message part of RC desktop app. The status message is displayed next to the availability status. (See Screenshot)
However, the status message is not visisble in the phone part, when searching for the same user in the contacts list. (See screenshot)Request: Make the status message visible when searching internal contacts in RC App phone.
