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24 results found

  1. Poly Lens Integration with RingCentral

    17 votes
    New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Paul supported this idea  · 

  2. Allow comma symbol to be used as pauses for contact numbers when importing contacts via .csv file

    3 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Paul supported this idea  · 
    An error occurred while saving the comment
    Paul commented  · 

    This does not have to be a comma. They could provide guidance here. Using a + symbol might also pause, or a 'p' in some systems. A comma would be fine too (this would require they use a different symbol like ; for the CSV instead of a ,). But anything to include a pause would work.

  3. Consistent 'Delete' and 'Mark as Read' buttons on Voicemail

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Paul shared this idea  · 

  4. Remove Microsoft Support from SUSPECTED ROBOCALL classification

    4 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Paul shared this idea  · 

  5. Option to always enter Do Not Disturb mode when in a meeting for new RC app.

    219 votes
    38 comments  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Paul commented  · 

    @Jessica Hernandez - is this going to be implemented for general calendar events at any point? Some folks are invited to Teams or WebEx or simply are in a physical meeting and it's really .... "2012" to have to change the app to Do Not Disturb manually every time a calendar event is happening.

    An error occurred while saving the comment
    Paul commented  · 

    @ADMIN RESPONSE the "implemented" solution is not what the other 'merged' idea was.We want to be able to have any synced Outlook / Google / etc Calendar Event ALSO change DND. It's not unreasonable at all.This being resolved to simply have the description of 'RC Meetings' is not the same as the original request.Please un-resolve this to address the merged idea.https://ideas.ringcentral.com/ideas/CUSTCOM-I-3357

  6. Custom fax coverpage upload allowable for Email faxes please!!! - HIPPA

    71 votes
    Future Consideration  ·  36 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    An error occurred while saving the comment
    Paul commented  · 

    It looks like this should also merge together with these:https://ideas.ringcentral.com/ideas/CUSTCOM-I-1228https://ideas.ringcentral.com/ideas/CUSTCOM-I-1208And there are probably others. One actually says 'Planned'.However, I can't find any evidence including documents or word from Support to say they are actually planning this...

  7. Upload custom fax coversheets using the "Templates" management feature.

    37 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  8. Sync RC status with Microsoft Office (Teams/Outlook)

    123 votes
    3 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
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  9. Poly VVX Phone Message Light should turn on with Co-Recipients

    2 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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  10. Option to Disable Notification for a single Co-Recipient

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  11. Non-Super Admin users can elevate themselves to a Super Admin.

    92 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  12. Set phone to DND during synced calendar meetings (RC or otherwise)

    45 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  13. Shared SMS were multiple users can receive and send SMS on specific number

    779 votes
    164 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!


    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.


    Thank you! 

  14. the new RC app only shows a maximum 14 days into the future of scheduled meetings, can you please extend to 90 days?

    6 votes
    Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Admin →
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  15. Emergency Company Wide Switch to Night Mode

    12 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  16. Set out of office time frame with alternate call handing and voicemail settings

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  17. Add ability for call queue managers or members to manage queue voicemails in the RingCentral Desktop App

    19 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  18. Access and manage Queue Voicemails from within the RC App

    12 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  19. Call Queue voicemails available in RC APP and GUI interface

    66 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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  20. HUD pop out window on RingCentral app

    143 votes
    Implemented  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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