Settings and activity
28 results found
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19 votes
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28 votes
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Paul
commented
Another year of 'UNDER REVIEW' and no response from RC. This is an administrative "Must". The only solution for this so far has been to only allow users to have desk phones. The desk phone itself (however) has a 'DND' option separate from the RC one, so even that is hard to stop....
On-demand, it can be done at https://support.ringcentral.com/article-v2/3770.html?brand=RingCentral&product=RingEX&language=en_US&pills-nav=adminbut that is not a permanent solution
Paul
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12 votesPaul
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10 votes
An error occurred while saving the comment Paul
commented
This should be closed as it does exist now.
HOWEVER - now you can't actually add a Desk Phone.
So this should be re-opened as a "Ability to create a ring group for specific Desk Phone"
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26 votesPaul
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4 votesPaul
supported this idea
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An error occurred while saving the comment Paul
commented
This does not have to be a comma. They could provide guidance here. Using a + symbol might also pause, or a 'p' in some systems. A comma would be fine too (this would require they use a different symbol like ; for the CSV instead of a ,). But anything to include a pause would work.
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5 votesPaul
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4 votesPaul
shared this idea
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219 votesThis is now available for RCV in app! To turn on: navigate to Settings - Video - Allow incoming calls while in a meeting.There is a an on/off option available for enablement. If you would like automatic DND for all calendar events, not just RC Video meetings please vote here: https://ideas.ringcentral.com/ideas/CUSTCOM-I-2239
An error occurred while saving the comment Paul
commented
@Jessica Hernandez - is this going to be implemented for general calendar events at any point? Some folks are invited to Teams or WebEx or simply are in a physical meeting and it's really .... "2012" to have to change the app to Do Not Disturb manually every time a calendar event is happening.
An error occurred while saving the comment Paul
commented
@ADMIN RESPONSE the "implemented" solution is not what the other 'merged' idea was.We want to be able to have any synced Outlook / Google / etc Calendar Event ALSO change DND. It's not unreasonable at all.This being resolved to simply have the description of 'RC Meetings' is not the same as the original request.Please un-resolve this to address the merged idea.https://ideas.ringcentral.com/ideas/CUSTCOM-I-3357
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75 votes
An error occurred while saving the comment Paul
commented
It looks like this should also merge together with these:https://ideas.ringcentral.com/ideas/CUSTCOM-I-1228https://ideas.ringcentral.com/ideas/CUSTCOM-I-1208And there are probably others. One actually says 'Planned'.However, I can't find any evidence including documents or word from Support to say they are actually planning this...
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41 votes
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123 votesImplemented ·
AdminPratyusha Mudrakarta
(Senior Product Manager, Productivity, RingCentral)
responded
GA in 2H 2023.
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2 votes
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7 votes
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95 votes
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46 votes
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1,354 votes
This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.
Thank you!
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6 votes
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12 votes
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2 votes
This would do well to tie to the 'work ours' or 'after hours' function. There should be an after hours capability for 'Do Not Disturb'. Administrators should also be able to allow/disallow the DND feature for them, if abused by an employee.