With the current design flow for Glip presence, the DND status on RingCentral application will not change even after an admin toggle the user's DND status off in admin portal. This confuses our customers and administrators as they already have the impression that that user should show Available status, instead of getting stuck to DND. It would be a big help if the RingCentral App changes from DND mode to Available after an admin turns off DND from admin portal.