Using Fax From Field in Ring Central
While creating a new fax every users gets a drop down on their ring central where they can select a number that they want to use for sending Fax .Mostly users select their own primary number but in some cases they are required to select a different number which is dedicated to the entire office for sending Faxes .If the user selects any other number other than their Primary number and sends Fax then it is also updating the Fax number under outbound calls/Fax section on Ring central Admin side.So if my Primary number is 555-555-5555 but while sending Fax if I select 666-666-6666 from drop down then it changes number on ring central admin Fax section for my profile to 666-666-6666 . Only way to reverse it is select my primary number from drop down again to reset settings .The admin side should not get affected by the number we select on user's ring central app.I was told that this is normal RC behavior by multiple RC reps .
Hetash
shared this idea
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Cynthia
commented
Please address with many other requests regarding outgoing fax caller ID customizations.