RCV Scheduler Invite on Existing Email Thread
Whenever we schedule a meeting using RCV plugin in Outlook on an existing email thread, the invite is being added on the thread, however, it is placed at the bottom of the thread instead of the top. This causes issues because although the recipients can see the link they are not able to see the other invite details right away like the dial-in number. This issue is not happening when scheduling a meeting using the RCM plugin in Outlook. When we use RCM plugin and schedule a meeting the invite is already on top of the email thread.
World Oil
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Jennifer
commented
I often respond to email with a "new meeting" in Outlook, and this "new meeting" includes the conversation thread which is typically important for context. It is super helpful to have the RingCentralVideo Scheduler available to one-click the meeting links into the message. It would be an improvement if the links could be added where I position my pointer, which is usually near the top after my new greeting. Currently, meeting links are added to the bottom of the body, and that's a pain. I find myself having to copy-paste to the top of the body of the new meeting email every time.