Calling Waiting On Business Lines
There should be an option to be able to place calls on hold and answer other calls on the same phone. Right now because 3 phones share the same main line I'm having to run from one desk to the other and place on hold even though their all calling the same line. Its very inefficient.
4
votes
Hillary
shared this idea
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Whitney
commented
With the current system, the phone rings to one extension, and when that person doesn't answer, the call moves on to the next extension. It would be helpful if the inbound calls could come in to multiple extensions at the same time so whoever is available can answer asap.