Allow the operator extention to be call queue
I need all of my business lines to ring as the operator because I am not always available but I also need to be able to text from my main company number. The message needs to play when a customer calls my company so removing the option to press 0 for the operator is not an option for me.
Sean
shared this idea
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Hello, we're going to mark this ideas as implemented as you can allow the operator extension to be a call queue, and invite you to vote on this idea specific to texting from the main number: https://ideas.ringcentral.com/ideas/ENTCOM-I-141You're able to set the dial 0 option to connect to extension/call queue. To learn how to do so, please review this article: https://support.ringcentral.com/article/9796.html
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Nick
commented
if the office assistant handles all calls to the main company line, they should be able to text also.
