Character Limit is too short when naming a Phone #
Please increase the character limit on the "Name" field of the "Number Detail Page".
Sasha
shared this idea
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Vanessa
commented
Request Summary:
Increase or remove the current 15-character limit for phone number nicknames in RingEX.Customer Feedback / Business Need:
The current 15-character limit for phone number nicknames is restrictive and prevents us from using descriptive names for their phone numbers.Requested Enhancement:
Allow users to assign phone number nicknames longer than 15 characters, preferably by increasing the limit or removing the restriction to accommodate longer department names, business units, and other descriptive labels.Business Impact:
The current limitation makes it difficult for us to identify phone numbers accurately, particularly when using longer department or service names. Increasing the character limit would improve usability, clarity, and phone number management.