Increase Retention Period for Sent Faxes
Currently, the retention for sent faxes is set for 30 days. It will be beneficial if this could be stored longer as the email transmission results notification does not contain the actual fax file attachment
Junardin
shared this idea
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Logan-Thompson
commented
We would find it more helpful if the retention period for viewing RECEIVED faxes was extended 60-90 days. Thank you.
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B. Regina
commented
It would also be helpful for finding old things if the confirmation email included a copy of the PDF that was faxed
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Taylor
commented
This is so stupid. Why would you only retain the fax history for 30 days. I sent a fax to the IRS 3/22/2024. It's now 5/1/2024. I need to show the IRS what was faxed and when, but now I can't because of this stupid frickin policy. I'm so frustrated with RingCentral at this point. There must be a better service out there.
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Michael Valenciano
commented
Request to have longer retention for outbound faxes that was sent for more than 30 days.
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Gab
commented
Instead of just 30 days for the sent faxes on time of server, expand it for atleast 6 months
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Eleanor
commented
Customer requesting to have fax log availability on the account up to a year so they can track down the records even in the past year
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Marvin
commented
Increase The Length Of Time Faxes Remain Available In The Sent Folder to a minimum of ONE YEAR!!!I access RingCentral through a Browser on my desktop computer.Marvin P Stein / marvin@marvinpstein.com / 01/05/2021