Proposal: Enhanced Method for Issuing Temporary Passwords to New Extension UsersIntroduction: The purpose of this proposal is to suggest an enhanced method for delivering temporary login details to new extension users of RingCentral. Presently, the system relies solely on email communication to transmit these credentials. However, we propose the implementation of an alternate method to provide users with greater flexibility and convenience. By incorporating additional options such as phone calls to registered contact numbers or sending temporary passwords via text messages, RingCentral can improve the onboarding experience for new users.Current Method: Currently, when a new extension user is added to the RingCentral system, temporary login details are generated and transmitted solely through email. While this approach has been effective in the past, it may not be the most efficient or convenient option for all users. Relying solely on email as the communication channel for temporary passwords can present challenges such as delays in email delivery, potential security concerns, and user accessibility issues.Enhanced Method: We propose the implementation of an enhanced method for issuing temporary passwords to new extension users. By incorporating additional options, RingCentral can offer users a choice that suits their preferences and circumstances. The following two alternatives are recommended:Phone Call Verification: RingCentral can introduce a phone call verification process, whereby the system automatically initiates a call to the registered contact number provided during the user registration process. During this call, an automated voice message can provide the temporary password to the user. This method ensures immediate delivery of the password and enhances the overall user experience by leveraging a widely accessible communication channel.Text Message Delivery: In addition to email, RingCentral can offer the option of delivering temporary passwords via text message. Upon completing the user registration process, users can choose to receive their temporary passwords as SMS messages to their registered mobile numbers. This method combines the benefits of instant delivery, convenience, and ease of access on mobile devices.Benefits and Advantages: Implementing the proposed enhanced method for issuing temporary passwords brings several advantages:Flexibility: Users can select the communication method that best suits their preferences, ensuring a personalized onboarding experience.Instant Delivery: By incorporating phone calls or text messages, temporary passwords are delivered immediately, minimizing delays in user access to the RingCentral system.Accessibility: Offering alternative methods of communication ensures that users with limited access to email or who prefer mobile-based interactions can still receive their temporary passwords promptly.Security Enhancement: Providing users with multiple secure communication channels reduces the potential risk associated with relying solely on email delivery.Conclusion: In conclusion, by incorporating phone call verification or text message delivery as alternate options for issuing temporary passwords to new extension users, RingCentral can enhance the onboarding experience and accommodate a wider range of user preferences. This proposal recommends adopting these additional methods to improve flexibility, expedite password delivery, enhance accessibility, and bolster security. By implementing these enhancements, RingCentral can continue to provide excellent service and further strengthen its position as a leading provider of communication solutions.