Quick contacts access when transfering a call (Desktop and Mobile Apps)
We can add company contacts to our Quick contacts access but when we receive a call and want to transfert it to someone else, we have to search the contact in the global list again. If we could have the possibility to access our Quick Contacts from there, it would save some time as it's when we are on a call that we have to redirect it the fastest way.
5
votes
Dave
shared this idea
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OPC DOUG
commented
It would be VERY helpful if Quick Contacts appeared at the top of the list. We have hundreds of contacts, and it takes time to search or scroll down to find some.