to be able to answer another call, while in an active call, on a shared line
when a shared line is in an active call, and a new call comes in, customer should have the call waiting option, where they can see an incoming call and be able to answer it.
3
votes
Sharma
shared this idea
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Randolp
commented
I support this idea, hopefully this will get approved soon since there are customers who are using shared line extensions.