The new layout makes it difficult to access Text Messages
I do not like the new layout because I cannot separately access text messages or see notification badges separately for text messages.
1
vote
Sean
shared this idea
Already Exists
·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
In the new layout, the default is for Text to be in the Unified Inbox. If you prefer Text on its own tab, go to Settings >> Customize Tabs, and turn off the "Unified Inbox".
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Daniel
commented
I run a business via text and I copy and paste the text into the system it's become difficult to do so I no longer have a current date and time, also the phone # is no longer showing as it use too this information is important to us.