Disable DND sofkey on Polycom phones
Our MVP standard account doesn't give us the ability to disable the DND softkey on phones per user/phone. We are looking to upgrade our account (for a different reason), but do any of the plans give the ability to control access to the DND softkey via the admin web portal?
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Stephen
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In my opinion the DND on the softphone should behave the same as a physical phone, only toggle itself and not the whole account.
We have a number of hybrid users, and enabling DND on their softphones is a headache because it also enables it for the account as a whole. The physical phone appears as though it should be able to receive calls, but it goes to voicemail instead.