Sending auto response if fax service will be disabled
Need to send an auto response to the fax senders if we will not be able to receive fax messages
3
votes
Permanently CLOSED
shared this idea
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Cynthia
commented
See two other matching requests for turning the fax off and notifying the sender that the TN is not receiving faxes for a period of time or permanently. Too often we get a TN for our dedicated voice only extensions but find the "messages" tab and call log mudied up with faxes that the sender believes was received. If we change the TN from fax and phone to voice only, the user hears fax tones when they answer and if they do not answer there are voicemails for the multiple attempts that are failed.