Bulk import and bulk change for IVRs and groups
Bulk import and bulk changes for users is great and it works perfectly fine. So now I'd love to have a similar feature for call queues and IVRs as well.Many customers have similar types of queue and IVR scenarios, so it would be nice to just import an XLSX.Or maybe the company changes names of departments and I want to change all the queue names at once.
12
votes
Johannes Grohmüller
shared this idea
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Alex
commented
Our company makes changes to the IVR audio prompts all the time - sometimes to our hundreds of sites manually - so it'd be extremely efficient to be able to make these changes en masse as well.