Mandatory Listening to Company Introduction
We would like to enhance our RingCentral account by adding a feature that does not allow incoming callers to bypass the Company Introduction. We have required statements in our Introduction and would like to ensure all callers hear the full introduction.
2
votes
Real Estate
shared this idea
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Jason
commented
We have miranda rights that must be played to callers. They should not be allowed to bypass this message. Currently if it replays three times it moves to the next level of the IVR/Auto Attendant. If you could force that to be '1' play through, vs '3' play throughs, that would be the simplest solution.