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Send calls to Teams in E164 format

Send calls to Teams in E164 format.Teams is expecting calls from Ring Central (direct routing provider) to be sent in E164 format, which is a standard.This would properly resolve numbers to our Teams and Outlook contacts.

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Chris shared this idea  ·   ·  Report…  ·  Admin →
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  • Gabriel commented  ·   ·  Report

    I'd agree here. An example of this is a user sets a call to be blocked in Teams, yet because calls are not sent E164, Teams doesn't properly recognize the number, and thus the call is not blocked. If a user is Teams only with direct routing, they should be able to use their preferred device to block the call, not log in through a web interface.