Site-based / group-shared address book
Site-based or group shared contact list. Very similar to shared external contacts, but the ability to configure multiple addressbooks and give permissions to users to access any or all of these.
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Mike commented
At the moment we do not need to share all of our sales contacts or support contacts with the entire company. It would be fantastic to be able to create an external shared contact list and share it with a specific group in Ring Central.
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Edward commented
The new External Directory is nice, but we have a need to have smaller shared contact lists between our various groups of users. Multiple managed contact lists that users can be granted access to as needed. With write restrictions also available. Sales contacts shared to the sales groups, OEM contacts shared with the CS groups, etc.