← RingCentral Ideas

Settings and activity

18 results found

  1. Site-based / group-shared address book

    4 votes
    2 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Edward commented  · 

    The new External Directory is nice, but we have a need to have smaller shared contact lists between our various groups of users. Multiple managed contact lists that users can be granted access to as needed. With write restrictions also available. Sales contacts shared to the sales groups, OEM contacts shared with the CS groups, etc.

    Edward supported this idea  · 

  2. Ability to change the number of prompts played in an IVR

    16 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Edward shared this idea  · 

  3. Allow users to limit the numbers of times the IVR repeats before using call handling.

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  4. Reduce prompt played to 1 time in general IVR setting before its transferred to an extension

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. Is it possible to configure the number of times a prompt is repeated in the IVR system? Currently set to repeat 3 times, hard coded. I h...

    53 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  6. Adjust the Prompt repeat times of IVR menu

    14 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Enhance IVR configuration to customize timeout conditions including how many times to repeat announcement

    21 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  8. RCV - Bring Back Whiteboard, Annotate, Voting/Raising of Hand Feature in RC Meetings

    122 votes
    Implemented  ·  29 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  9. Polling feature for RingCentral Video

    56 votes
    Future Consideration  ·  15 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  10. Add Remote Control feature to RC Desktop App - Video

    187 votes
    Implemented  ·  71 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  11. Improvement for Pausing and Stopping Automatic Call Recordings

    38 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Admin →
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  12. Add Logitech Headset support (BETA) to the RC App

    45 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Admin →
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  13. Access and manage Queue Voicemails from within the RC App

    12 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  14. Allow users the ability to be available/unavailable in multiple call queues.

    13 votes
    Implemented  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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  15. Allow administrators to administer Glip teams

    22 votes
    Implemented  ·  12 comments  ·  Phone & Messaging » Application  ·  Admin →
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  16. Combine HUD and APP into one app

    157 votes
    Implemented  ·  11 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  17. Company-Wide Contact List

    80 votes
    Planned  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
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  18. Full Agent Login Time Reporting Capabilities

    35 votes
    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Admin →
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