Ring the members while in a call
Have the ability to ring all call queue members while in an active call.
8
votes
Ralph
shared this idea
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Katherine commented
you can do this with a ring group - using a video profile (free) and create a ring group with those users. as long as the video profile routes to EX users it you won't have charges. this what a RC project manager recommended to me if I needed multiple calls to ring in and allow the receptionist to put a call on hold and answer the next call. (you have to line appearances too for 3 or more calls) if using the handset.
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Ying commented
We would like to have all eight receptionist phones that are part of the ring group to be able to answer multiple lines at the same time.