Feature Request: Call Monitoring User Log

Description:

This feature request proposes the implementation of a call monitoring user log. This log will track and record instances where users access and listen to monitored calls.

Functionality:

The log will record the following information for each call monitoring event:
Date and Time of access
User who accessed the call (Username or ID)
Call Details (Caller ID, Call Time, Direction - Inbound/Outbound)
The log will allow for filtering and searching based on various criteria, such as:
Date range:
User:
Call details (e.g., Caller ID, Call Direction):

Benefits:

Improved transparency: This log provides a record of who accessed call recordings, fostering trust and accountability.

Enhanced security: User logs can be used to identify unauthorized access or potential security breaches.

Regulatory compliance: In some regions, call recording regulations mandate the ability to track access to recordings.

Implementation Considerations:

Data retention: Define a policy for how long to retain log data based on compliance requirements and internal needs.

User access control: Ensure only authorized users can access the call monitoring user log.

Data anonymization: Consider anonymizing user data in the log for privacy purposes, if possible based on regulations.
Success Criteria:

The call monitoring user log is implemented and functional.
The log allows for easy filtering and searching of data.
User access to the log is controlled appropriately.