← RingCentral Ideas

Settings and activity

18 results found

  1. Enable AI transcription on Desk phone

    122 votes
    Planned  ·  34 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    JR supported this idea  · 

  2. Incoming 2nd call to be forward directly to user/third party number/ call queue

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    JR supported this idea  · 

  3. Hud should display the name of the receiver of the call accepting the forwarded call in a ring group or in a call forwarding from a user ext

    8 votes
    1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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    An error occurred while saving the comment
    JR commented  · 

    HUD shows User Ext A is in an active call even though User Ext B(part of User Ext A ring settings) answered the call. Ext B remains on "Available" status even though the user is engaged on a call. 

    Should show Ext A in HUD with "Available" status while Ext B should show "Active Call" status.

    JR supported this idea  · 

  4. Ability to mark all unread SMS and voicemail messages read

    20 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    JR supported this idea  · 

  5. for RC App to have the mark as all read feature like on the RC phone app

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    JR supported this idea  · 

  6. Allow users to create a generic out of office message.

    8 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    JR supported this idea  · 

  7. Allow handling of multiple Call Queue calls

    114 votes
    24 comments  ·  Phone & Messaging » Other  ·  Admin →
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    JR supported this idea  · 

  8. If it is possible to dial out using cellphone number/from the phone without using the app but the RingCentral number will appear.

    1 vote
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    JR shared this idea  · 

  9. There should be tone when dialing out using Invite by phone in RingCentral Video

    1 vote
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    JR shared this idea  · 

  10. Use Single SSO for different RingCentral Account

    2 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    JR shared this idea  · 

  11. Unable to import Personal Contacts with special charcters via CSV

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    JR shared this idea  · 

  12. Wants to have speed dial on phones under shared lines

    5 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    JR shared this idea  · 

  13. Full plugin capabilities of RingCentral Teams' embedded dialer app inside of the VDI (Azure VDI) session.

    6 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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    JR shared this idea  · 

  14. See call history of users we monitor via the RingCentral app

    12 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    JR shared this idea  · 

  15. Email correspondence within a case should be visible in the support site case information

    11 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    JR shared this idea  · 

  16. Offer business hours selection for recurring reports in analytics.

    24 votes
    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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  17. I want the ability to ignore calls coming in on a call queue

    51 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
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  18. Rejecting Call Queues, send to VM

    109 votes
    Future Consideration  ·  32 comments  ·  Phone & Messaging » Other  ·  Admin →
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