Need default option for FaceTime on 'Default for calls' on MAC
Need RC app to ask permission to takeover default video calling behavior. Client uses a MAC and every time they launch the RC app, it takes over as the default app for calling over Face Time. User would like option to choose default app for calling. Client is Tegna / UID 1853119021.
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Shawn
shared this idea
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John
commented
AGREED... this is driving me nuts. I only use RingCentral because my biggest client does. And every single time, after I close the app, I have to go and switch by default calling back to FaceTime rather than RingCentral... because RC changes it without my permission. (Likewise, it's also aggressive for the RC app to set itself for startup at login without asking.) No app should ever touch the system default settings without first asking permission in a box to be clicked.
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Wolf
commented
Yes, this is a terrible problem. I cannot understand why this would be setup this way when it is guaranteed to cause negative perception by the Apple community. This needs to be resolved immediately and it should be extremely easy.
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John
commented
This goes beyond a feature request to the level of a bug in the RC app -- extremely aggressive for it to change the default setting without asking! Every time my client holds a meeting with RC and I simply click the link, the app takes the liberty of changing my default calling setting without permission. Not at all appropriate.
Until this changes, I'm deleting the desktop app.