← RingCentral Ideas

Settings and activity

15 results found

  1. Audit trail Mute visibility

    5 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Sam Overcash supported this idea  · 

  2. Distinction between internal and external calls by ringtone

    39 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Sam Overcash supported this idea  · 

  3. The ability to send an SMS message message to a call queue that does not have a direct number assigned.

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Sam Overcash shared this idea  · 

  4. Allow External directory contacts to be saved as quick contacts.

    6 votes
    New  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Admin →
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    An error occurred while saving the comment
    Sam Overcash commented  · 

    Waste Management needs to the capability of adding externally shared contacts to favorites/quick contacts. Customer does not want the extension number to be shown in the contact, so the use of externally shared contact is the solution. However, these contacts are not able to be added as favorites/quick contacts.

    Sam Overcash supported this idea  · 

  5. Automatic hold for warm transfers using integrated phone

    22 votes
    Planned  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Sam Overcash supported this idea  · 

  6. keep online status for mobile app

    14 votes
    1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Sam Overcash supported this idea  · 

  7. Add Public Holidays into the Call Queue Schedule

    60 votes
    7 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Sam Overcash supported this idea  · 

  8. Holiday/Night Button

    84 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Sam Overcash supported this idea  · 

  9. Account-Wide Holiday Settings and/or Holiday Templates

    239 votes
    27 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sam Overcash supported this idea  · 

  10. Remove or restrict option to choose "invisible" status

    21 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sam Overcash supported this idea  · 

  11. remove do not disturb

    25 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sam Overcash supported this idea  · 

  12. Missed Call Notificaton

    5 votes
    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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    Sam Overcash shared this idea  · 

  13. Allow Blocking Outbound Calls by Number

    154 votes
    Under Review  ·  27 comments  ·  Phone & Messaging » Other  ·  Admin →
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  14. Voicemail-to-text to capture multiple languages concurrently

    22 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  15. Allows Sites to be an option on the Messages Group Options for a User or Queue

    17 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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