request to send SMS to a call queue
request to send SMS to a call queue and call queue members can receive the text message
6
votes
Ethan
shared this idea
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Jason
commented
This is a must for offices that use a team environment. It would also be helpful if you can see if a person is responding in realtime. For example, I work with Jack & Jane. we all monitor this phone #. a client sent in a text, and in realtime, I can see that "Jane" is responding, so I do not have to. SImilar to RCS messaging.