Greet caller with a message
Please please please remove or change the "Greet caller with a message feature". It needs to be redesigned, at the very least in the dial in voicemail system.
It is very often confused for setting the voicemail greeting. It is our top ACO issue...clients set this thinking they are setting there Voicemail Greeting and then 'cannot get inbound calls'.
Thanks!
2
votes

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Chris commented
Has happened to us several times and no one knows how it gets enabled. Now that we know,, we know where to look first.