Limited Extensions in Park Groups
Please give Limited Extensions the ability to pick up a call from a Park Location. Currently, Limited Extensions are not available to be added as a Member to a Park Group. It would be very helpful to have the ability to pick up a call from park on a common area phone during meetings or while in the break room. We have to page the user, have them call back and tell reception their location and then transfer to the call to that limited extension, instead of just having them pick up a parked call.
Courtney
shared this idea
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Matthew
commented
Presently the limited extension can place a call on global park from which the call can be retrieved by another phone, however requires a dialing code on the final destination phone to retrieve the call. The Park Group buttons are simply an automated shortcut for this feature. So, the limited extension is not in fact limiting the function of global park it is only limiting the convenience of having the feature available on a single button.
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Valerie
commented
This is critical for us to have this option