Shared Contact Addition
Implement a functionality that allows users to manually add contacts, which are then automatically synchronized and added to the contact lists of other designated users within the organization.
Benefits:
- Streamlined contact management across teams
- Reduced duplication of effort in maintaining contact lists
- Improved consistency of contact information
- Enhanced collaboration and communication efficiency
Proposed Implementation:
- Add a "Shared Contact" option when creating new contacts
- Allow users to specify which groups or individuals should receive the shared contact
- Implement real-time synchronization of shared contacts across user accounts
- Provide options for editing and removing shared contacts with appropriate permissions
Please consider this feature to improve our contact management system and overall user experience.
Zach Lazatin
shared this idea
-
Imo
commented
I strongly support this feature request. The ability to add and share contacts directly from the app would greatly improve efficiency and ease of use. Having to upload a CSV file every time an update is needed is time-consuming, prone to error, and creates unnecessary friction in workflows. A built-in shared contact function would eliminate these extra steps, ensure real-time accuracy, and allow teams to stay focused on collaboration and client service rather than administrative tasks.
-
Colin
commented
I second what Tracy has stated in this thread as well. This would be an AMAZING enhancement to the software and very helpful to my entire company. I would consider adding a toggle on/off switch or "permission" layer to the admin dashboard to "sync organization contacts" as some users inside or across different organizations might not benefit from the combination of them all.
-
Tracy
commented
We have offsite associates that work only through workorders so we hide their contact information from our company directory, HOWEVER, it would be amazing if a contact list of these hidden associates could be maintained through the admin portal and only shared with those who would be granted permission to see it. Right now, 1/2 the workers use their cell phones instead of RingCentral for this reason.