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Phone & Messaging: SMS/Text

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Use Company Main Number as caller ID for texting from all extension for all users.

The caller ID for the main company number is shown by default for any text messages sent from any individual extensions. The idea is similar to having caller ID show as the main company number rather than the individual extension.

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Neal shared this idea  ·   ·  Report…  ·  Admin →
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  • Billing commented  ·   ·  Report

    Please add this feature. It is very important that our business name and main number show as the texting number and party. It causes a lot of problems when it showes our individual line assigned numbers as our patients end up texting only to that number when they really need to be texting a different department.

  • Jordan commented  ·   ·  Report

    This option is critical to having a customer service team assist our clients!

  • Chris commented  ·   ·  Report

    yes. I would love my assistant to be able to text from the main line of the business

  • Aana commented  ·   ·  Report

    Please add this. For small businesses, this is a very important issue.

  • Zac commented  ·   ·  Report

    Please make this happen. It’s a no brainer for our company and I’m sure for most companies.

  • Eugenia commented  ·   ·  Report

    I was disappointed to find out that our assistant cannot text from our office number and for us to be able to see it. Would love to have this feature added ASAP!