Disable star (*) dialing while Voicemail prompt is playing
Customer John is reporting that when their callers called their line - as soon as they reach the VM greeting there are times that caller will accidentally or intentionally press * and it says " Please enter your PIN and press pound ", they don't want that enabled. As of right now there is no option for us in the admin portal to turn it off
2
votes
Claire
shared this idea
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John
commented
Unfortunately, this feature can be used by people who intend to commit harm... They have to know or guess the PIN, but it's still a vulnerability