Settings and activity

45 results found

1. Sync Mobile RC app and Desktop app personal contacts

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   New  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Nov 6, 2025

2. Automatically Disable RC Embedded App Notifications During an Ongoing MS Teams Meeting

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Oct 31, 2025

3. Being kicked from Teams calls when receiving a RingCentral call

   7 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Oct 31, 2025

4. Add an option to block one specific number for the entire company.

   27 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Oct 21, 2025

5. Blocked numbers in the main super admin should not be blocked for other users.

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Oct 21, 2025

6. Poly CCX 400 and CCX 700: Digit Map Timeout

   8 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Oct 10, 2025

7. Accurate video meeting summary

   8 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Sep 30, 2025

8. Bypass Extension Greeting Internal call trnasfers

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Sep 29, 2025

9. Disable greeting for internal calls

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Sep 29, 2025

10. Enable and Disable Call Recording Prompt

    12 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Sep 16, 2025

11. Disable Call Recording when a Specific Person is Included on the Call

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Sep 16, 2025

12. Disable Call recording prompts on Internal Call Transfers

    11 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Sep 12, 2025

13. Separate call recording announcements for internal and external calls

    31 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Sep 12, 2025

14. Ability to exclude internal calls from automatic call recording

    51 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Sep 12, 2025

15. View contacts from RC app and RC phone app to deskphone

    17 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Sep 5, 2025

16. Outbound Automatic Voicemail Drop

    269 votes

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    Future Consideration  ·  54 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Aug 28, 2025

17. Ringsense Call scoring

    7 votes

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    2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

    I'm glad to announce that this feature has now been implemented. Any scorecard will be attributed to the managers who audited the scorecard even if they didn't make any changes to AI score. This will ensure accurate reporting for managers

    Claire shared this idea  ·  Aug 27, 2025

18. Report for overall AI Score out of a sum of calls/time period

    12 votes

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    Future Consideration  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Aug 27, 2025

19. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

    71 votes

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    New  ·  9 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Jul 14, 2025

20. Use fingerprint or face id to login on phones

    27 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  May 30, 2025