Settings and activity

45 results found

1. Sync Mobile RC app and Desktop app personal contacts

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Nov 6, 2025

2. Automatically Disable RC Embedded App Notifications During an Ongoing MS Teams Meeting

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Oct 31, 2025

3. Being kicked from Teams calls when receiving a RingCentral call

   7 votes

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Oct 31, 2025

4. Add an option to block one specific number for the entire company.

   28 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Oct 21, 2025

5. Blocked numbers in the main super admin should not be blocked for other users.

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Oct 21, 2025

6. Poly CCX 400 and CCX 700: Digit Map Timeout

   9 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Oct 10, 2025

7. Accurate video meeting summary

   8 votes

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   0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

   AI Notes Is now Live !!

   We're bringing AI-powered meeting intelligence to RingCentral Video Experience—available in the RingCentral app on desktop and mobile, and on the browser. Get an in-meeting recap plus a detailed post-meeting summary with action items, right when you need it.

   What's New

   Real-Time In-Meeting Recaps

   Automatically generates a concise summary of the discussion, allowing late joiners to catch up instantly without interrupting the flow.

   Intelligent Post-Meeting Insights

   Delivers comprehensive summaries, organized topics, and auto-extracted action items immediately after the meeting.

   Learn More

   Using AI Notes During a RingCentral Video Meeting

   Claire supported this idea  ·  Sep 30, 2025

8. Bypass Extension Greeting Internal call trnasfers

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Sep 29, 2025

9. Disable greeting for internal calls

   17 votes

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   3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Claire supported this idea  ·  Sep 29, 2025

10. Enable and Disable Call Recording Prompt

    12 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Sep 16, 2025

11. Disable Call Recording when a Specific Person is Included on the Call

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Sep 16, 2025

12. Disable Call recording prompts on Internal Call Transfers

    14 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Sep 12, 2025

13. Separate call recording announcements for internal and external calls

    33 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Sep 12, 2025

14. Ability to exclude internal calls from automatic call recording

    52 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Sep 12, 2025

15. View contacts from RC app and RC phone app to deskphone

    17 votes

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    Future Consideration  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Sep 5, 2025

16. Outbound Automatic Voicemail Drop

    273 votes

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    Future Consideration  ·  56 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Aug 28, 2025

17. Ringsense Call scoring

    7 votes

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    2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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    Implemented  ·  Sushant Hiray responded

    I'm glad to announce that this feature has now been implemented. Any scorecard will be attributed to the managers who audited the scorecard even if they didn't make any changes to AI score. This will ensure accurate reporting for managers

    Claire shared this idea  ·  Aug 27, 2025

18. Report for overall AI Score out of a sum of calls/time period

    12 votes

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    Future Consideration  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Aug 27, 2025

19. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

    75 votes

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    New  ·  10 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  Jul 14, 2025

20. Use fingerprint or face id to login on phones

    27 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Claire supported this idea  ·  May 30, 2025