Email notification from a repeat caller
Would like to receive an email notification from the caller that called the main line for more than 3 times.
2
votes
Angie
shared this idea
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Bo
commented
I would like to set up a notification email through RingCentral to be sent to the management team whenever a call is received from the same Caller/phone-number more than three times to our main line.
The purpose of this notification is to ensure that repeat callers are being appropriately responded to, especially in the event of an urgent matter.
Please let me know if this can be configured or if any additional information is needed.